HELP US WRITE SUCCESS STORIES
Your support makes a difference.
It's more than just a catchphrase: Your support really does make a difference. At the Foundation for Baltimore County Public Library, our mission is to provide additional resources to enrich BCPL’s commitment to empower the citizens of Baltimore County to explore, learn, create and connect. With your generous support, the Foundation makes a difference in the lives of many people in our community. Below, you'll find some compelling statistics that demonstrate just a few examples of how your past support has helped BCPL customers Explore, Learn, Create and Connect. We want to share with you just a few of what we like to call “success stories” — accounts from actual customers and staff who were inspired to share how much the services at BCPL have positively impacted them and their communities.
Ms. Ortiz, a resident new to her community, noticed that a friend had a lot of urban fiction novels and asked to trade with her. Her friend told her they were library books and she should visit the Sollers Point Branch. When she visited the branch, Alysia, a BCPL staff member, assisted Ms. Ortiz by registering her for a library card, and then gave her a tour of the branch and pointed out all the services and materials available. The customer was absolutely thrilled when she saw the large selection, and she now visits her home library branch often.
Lisa, a librarian at the Essex Branch, was approached by a customer seeking suggestions to help her 6-year-old son Thomas, who was struggling to read. Lisa shared with her the Dolch Sight Words list, offered suggestions for playing simple word games to engage her child at home, and recommended some Beginning Reader titles. She also encouraged the customer to request a Playaway Launchpad title that focuses on basic sounds. The customer called a few weeks later to thank the librarian and was thrilled to report that Thomas is finally making great progress!
A customer contacted our Woodlawn Branch in August to ask about financial literacy classes for children and preteens. None were offered at the time, but Jarrett, the program coordinator at Woodlawn, saw an opportunity and pursued it. The branch developed a program that will begin in January 2017. When the program coordinator called the customer to inform her, she was so impressed she wrote a letter saying, "Usually when I provide feedback at other agencies/companies, I do not hear back from the company. Thank you so much for being such a great community partner and service provider. Thanks for making learning fun. Thanks for thinking outside the box. Thanks for being creative. Thanks for being attentive and modern. Thanks for everything! I am impressed!"
Mr. Jones called the Cockeysville Branch to renew a DVD and, while he was on the phone, he told Lou, the circulation manager, how friendly and helpful he found the staff. He said he’d been home for three months recovering from a heart attack, and he really appreciated being able to use the library's resources to occupy his time off, especially the downloadable material since he didn't even need to leave his house to access it.
These are just a few of the thousands of people who benefit from programs the Foundation supports. Help us write more success stories. Donate to the Foundation for BCPL today.
Continue reading for some past success stories.
Our Storyville location at the Rosedale Branch hosts monthly Learning Parties, where parents can explore different ways to improve their young child’s learning skills through play. One family attended every single party for three years before the child aged out of the sessions. Jess, the Rosedale Storyville coordinator, saw the family while running errands and asked how the child was doing in kindergarten. The mother said that the boy was excelling and was clearly advanced compared to the rest of his class. She said that the Learning Parties informed many of the decisions she made as a parent, and helped to guide her son’s development. She was grateful to have had that experience with her child at BCPL.
At one Makerspace Monday event at the Rosedale Branch, the participants were mostly girls. The activity involved using Silly Putty and other “gooey” materials. One girl said she didn’t want to participate because she “didn’t like gooey stuff.” After watching the others dig in and have fun, she gave stirring the Silly Putty by hand a try. It was like a lightbulb went off in her head, that there was no reason she shouldn’t like “gross” things, and she started creating with the materials at hand. This is why makerspace is important — to introduce children to things they might not have access to or otherwise engage with.
A school-aged brother and sister approached Randallstown Branch librarian Lori and asked for a superhero book. The boy started to describe it and, as they were walking to the children’s section, the sister started asking about other titles too. Although Lori didn’t recognize the kids, they were both adamant that she'd told them about the books. After a little more chatting, Lori realized they were part of an elementary school Summer Reading Club session that she'd attended on behalf of BCPL. Lori read several books and, three months later, the kids came to the library for them!
Lisa Z., a librarian at Essex Branch, was approached by a customer seeking suggestions to help her 6-year-old son, who was struggling to read. Lisa printed out the Sight Words list, offered suggestions to play simple word games to engage her child at home and recommended some beginning reader titles. Lisa also encouraged the customer to request a Launchpad title that focuses on basic sounds. The customer called recently to thank Lisa, and was thrilled to report that her child is finally making great progress!
In January, the Rosedale Branch provided a Social Media Primer where customers learned more about current tech trends such as SnapChat, Vine, Instagram and Facebook. A retired gentlemen was very excited to discover he could reconnect with high school classmates in his home town in South Carolina. He had some computer experience at work but was completely new to using them for fun. He plans to follow up with a My Librarian appointment to set up his first Facebook page. Learning the different levels of controlled privacy helped put his fears of technology at ease. He was delighted by the free assistance the library offers on a daily basis and is excited to attend more classes.
Speaking of My Librarian, Sarah Jane, a librarian at Rosedale Branch, recently had an appointment with a veteran in his 70s who wanted to learn how to use his brand new tablet. At the appointment, he learned about apps and how to use Google maps to locate the small German town where he was stationed 50 years ago. He was able to successfully manipulate the screen to zoom in and discover that there’s now a McDonald's. He left happy with this new skill which empowered him to remember and investigate his past. That was how he was planning on spending the rest of his evening.