Randallstown Branch Renovation
In 2017, Randallstown Branch received an impressive makeover. Amenities and features of the renovated branch include 29,000 square feet of library space; 30+ public computers; free WiFi throughout; laptop bars; a large meeting room for public use and library events; enlarged and enclosed children’s area; an enclosed teen space; a larger collection of print and audio-visual library materials; three study rooms; an enclosed quiet reading room; self-service checkout stations; digital media displays; new shelving; new seating; single use and collaborative workspaces; updated public restrooms; and, last but not least — The COLAB, Baltimore County Public Library’s first Center of Excellence for Technology.
Featuring a new technology instruction space with new furniture, equipment and software, our intent is to help improve the technology literacy of our customers, and to give them access to equipment and software that is not readily available to the vast majority of people. Programs will be geared towards all ages, with many programs specifically geared toward both school-aged children and job seekers.
Why is The CoLab important? The real impact of this community treasure is told through the stories of our customers.
- Librarian Mike Jackson helped an Ethiopian immigrant who was laid off from his job at a local deli due to extended illness. Both his English language and his computer skills were limited. He came to the branch for help with his job search. During his first appointment, he said because he came to Baltimore County Public Library, he felt like it was his "lucky day." Over the course of several visits, Mike helped him with his email and job applications. One day, he came in and told Mike he'd been hired by Giant in their deli department.
- Librarian Lori Hench helped the mother of a family who are all regular users of the computers and programs at the Randallstown Branch. After logging into the National Councils of State Boards of Nursing account, she suddenly jumped up and hugged Lori. Lori realized she was looking at her "quick results" for her nursing test, and she had passed. The woman then told Lori that she was the one who helped her get the exam prep materials, including showing her how to use the online test prep on our Testing and Education Reference Center database.
- A customer who was a recent immigrant registered for two Microsoft Office classes with the assistance of Lori Hench and Circulation Assistant Cornelia Jacobs. The man was quite appreciative and couldn’t believe that the library offered so many free services. He talked about how expensive classes like that would be in his home country of Nigeria. He could not believe that more people were not in the library every day taking advantage of everything that we offer.
These are just a few of the success stories we hear every day. And you can be a part of our story. As with most projects of this scope, there are many opportunities to partner with us and make a difference in your community.
Want to learn more about how you can support our efforts at Randallstown Branch? Contact Julie Saxenmeyer at firstname.lastname@example.org or 410-887-3282, download the sponsorship form or make a donation below. We appreciate your support.